Privacy Policy & Terms of Service

JGW Services | Privacy Policy & Terms of ServiceLast updated: October 6, 2026----------------------------------------PRIVACY POLICYJGW Services (“we,” “us,” or “our”) is the business name of Gar Wharton, a sole proprietor based in Bothell, Washington. Rivvity is a brand name operated by JGW Services. This Privacy Policy covers jgwservices.com and any SMS, text, or call related to JGW Services and Rivvity, including our AI call-handling and booking system. Messages may be sent under any of these names. The same rules apply to both.Information We Collect
We may collect:
• Contact information you provide (name, phone number, email)
• Information related to calls, messages, or appointment requests
• Records of your consent to receive texts or calls
• Basic website usage data
How We Use Information
We use this information to:
• Respond to inquiries and provide our services
• Schedule and manage appointments
• Send appointment confirmations, reminders, and service updates you asked for
• Operate and improve our AI call-handling and booking system
• Comply with legal and carrier requirements
SMS / Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile phone numbers, text-message opt-in data, and messaging consent will not be shared, sold, rented, or disclosed to any third party, affiliate, or subcontractor for marketing, lead generation, or any other purpose.
The only parties that may process a mobile number are the phone and text platforms required to deliver a message you already consented to receive. Those providers may use the number only to deliver that message. They may not use it for their own marketing or share it further.
We only use phone numbers to deliver the messages or calls you have consented to receive, such as appointment confirmations, reminders, and service updates.
Automated texts are sent only to people who first give prior express written consent through an opt-in form, booking widget, or other clear consent method on our website or during a scheduled call.
Opt-Out
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency varies.
Data Security
We take reasonable measures to protect your information. No method of transmission over the internet is 100% secure.
Contact Us
For privacy questions, contact us at:
JGW Services
Bothell, WA
253-893-6918
[email protected]
jgwservices.com
----------------------------------------TERMS OF SERVICEThese Terms govern your use of jgwservices.com and related services from JGW Services, including services offered under the brand name Rivvity. Both names are operated by Gar Wharton as a sole proprietor in Bothell, Washington. A Washington business license / UBI is available on request.Services
We provide AI call handling, appointment booking, and related tools for tradesmen and contractors. Features may change.
How You Opt In to Texts
You opt in only by a clear action, such as:
• Submitting a contact or intake form on jgwservices.com that includes a phone number and an SMS consent checkbox that is not already selected.
• Booking a call through our scheduling widget and checking an SMS consent checkbox that is not already selected.
• Asking, during a scheduled fit call or intake call, to receive appointment texts, and confirming that request
Submitting a form or booking a call does not by itself opt you in. Consent is not required to buy a service or book a call. You must be 18 or older to opt in.By opting in, you agree to receive texts from JGW Services or Rivvity about appointments, reminders, and service updates.• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out at any time
• Reply HELP for help
• Carriers are not liable for delayed or undelivered messages
Privacy
Your use of our services is also governed by the Privacy Policy above.
Limitation of Liability
Services are provided “as is.” To the fullest extent permitted by law, JGW Services is not liable for any indirect, incidental, or consequential damages from use of the website or services.
Changes
We may update these Terms. Continued use of the site after changes constitutes acceptance.
Contact
Questions about these Terms?
JGW Services
Bothell, WA
253-893-6918
[email protected]
jgwservices.com